Terms and Conditions

By booking directly via email or using a gift card for a stay or activities at Lårdal Treetop Cabins AS, you agree to the terms and conditions outlined below. 

(Separate booking rules apply for the sauna)

 

Changes/Cancellations of Bookings/Activities/Experiences

1. Refunds are only available for cancellations made up to 30 days before check-in.

2. If you book less than 30 days before check-in, you will receive a full refund if you cancel within 24 hours of booking and at least 14 days before check-in.

3. Rebooking or transferring a gift card to another person, regardless of timing, will incur an administration fee of NOK 350 for the guest.

4. We do not issue refunds on gift cards. The amount will instead be returned to the gift card according to the conditions outlined in points 1, 2, and 3.

5. If Lårdal Treetop Cabins is required to close due to COVID-19 or other health-related circumstances, vil vi refundere hele beløpet.

6. Lårdal Treetop Cabins AS reserves the right to take necessary actions, including cancellation of a stay, if a guest’s behavior is deemed unreasonable, threatening, or potentially damaging to the company’s operations or reputation. The individual concerned may also be barred from future bookings or stays.and as a result be banned from making future bookings or stays.
6.1. Gift cards won through a giveaway will be canceled without any form of refund, and the individual will not be allowed to participate in future contests. A new drawing will be conducted for the applicable contest.
6.2. The paid amount will be refunded within 14 business days.

7. Ved sterk vind/storm store nedbørsmengder eller andre typer ekstremvær kan vi måtte kansellere oppholdet. Vi har retningslinjer som vi følger i forhold til hvor mye vind som er forsvarlig å overnatte i. Dette inntreffer veldig sjelden. Ved kansellering fra vår side på grunn av ekstreme værmeldinger, vil gjestene kunne velge mellom å få et nytt opphold i hytta ved en senere anledning eller hele beløpet tilbakebetalt. Gavekort får pengene tilbakeført til gavekortet.

8. The payment deadline is always 14 days from the time payment information/confirmation is received, unless otherwise agreed in advance.

House Rules

1. Guests must familiarize themselves with the information binder and the rules posted in the cabin, particularly regarding the use of the bio-toilet and open flames. The fireplace should only be used with firewood.

2. Guests must leave the cabin and the surrounding area clean and tidy. Cleaning supplies can be found in the bathroom. We handle the main cleaning of the cabin, but the following tasks must be completed before check-out:

– Bed linen must be removed and placed on the floor between the kitchen and dining table.

– Dishes must be placed in the dishwasher and started before departure. Ensure that there is at least 30 liters of water remaining in the tank before starting the machine.

– The area must be tidied up so we can quickly begin the cleaning process.

3. The water in the sink is not drinking water. Guests must bring their own drinking water.

4. Water containers for refilling can be found in the service building. We provide 20L of water per stay; guests are responsible for any additional water. Water containers and a funnel are available in the service building if guests wish to refill extra water themselves.

5. Guests must monitor the water level to ensure the pump does not run dry or overheat. We fill the water according to municipal regulations. The outlet under the refridgirator where the water pumup is must be unplugged if the tank runs out, until it is refilled.

6. If there is spillage beyond normal use, such as wine spills or vomit, guests are responsible for cleaning it up. A fee may apply if we determine negligent use of the cabin has resulted in damage to the interior or similar.

7. Waste must be sorted and taken with you upon check-out. Trash bins are located by the parking area.

8. Clean the grill and any other equipment after use.

9. Shoe storage is provided at the entrance. Please use the mat/shoe rack there.

10. Feel at home, but remember that you are borrowing a cabin that someone else will want to use after you leave. Leave the cabin in the same condition as it was upon your arrival.

 

This is included in the rental price:

  • Electricity and gas usage

  • Duvets and pillows

  • Candles and tea lights

  • Toilet paper, paper towels, dishwashing liquid, cloths, and some basic supplies.

  • Firewood and kindling materials

 
We have followed Norwegian building regulations, but there are a few things to be extra cautious about:

  • Children must be supervised at all times on the veranda or by the river. Climbing on the railing is prohibited.

  • The fireplace gets hot, and there are narrow passages—be extra cautious with children.

  • The rugs and floors can be slippery, even though there is anti-slip protection.

  • The ladder to the loft should be angled out from the wall when in use. It can be pushed back against the wall/pellet basket to create more space in the room when no one is on the loft. 

  • Children must be supervised on the loft.